PTI Security Systems Product and Support Lifecycle
PTI Security Systems (PTI) provides support for the current release, and in some cases the immediately preceding release, for the products listed below. If you have any questions regarding support or availability of a product, please contact your sales representative or open a new support ticket. If you need techinical support please Open A New Ticket
The information on this page is subject to change without notice. Return to this site periodically to review any such changes.
PTI Hardware/Firmware
| Product Name | Version* | Released | End of Availability | End of Support | Compatibility | Notes |
|---|---|---|---|---|---|---|
| Apex Keypads | 1.57 | |||||
| Falcon Base Unit | 4.45 | Aug 30, 2004 | Dec 31, 2014 | Repair or replacement of in-warranty Falcon Base Units will continue until December 31, 2015 as long as quantities are available. When repair or replacement components are not available, alternatives for in-warranty situations will be handled on a case-by-case basis. | ||
| Falcon XT | 7.08 | Mar 30, 2015 | StorLogix 5.0 | |||
| Falcon XT | 6.25 | May 21, 2013 | StorLogix 4.1 | |||
| Falcon XT | 5.68 | Oct 14, 2010 | May 21, 2013 | Jul 1, 2016 | StorLogix 3.1 | |
| Falcon XT | 5.64 | May 18, 2010 | Oct 14, 2010 | Jul 1, 2016 | StorLogix 3.0 | |
| Falcon XT | 4.30 | Sep 2, 2009 | May 18, 2010 | Jul 1, 2016 | StorLogix 2.5 | |
| Falcon XT | 4.27 | Jan 9, 2009 | Sep 2, 2009 | Jul 1, 2016 | StorLogix 2.3 | |
| Falcon XT | 4.19 | Jan 14, 2008 | Jan 9, 2009 | Jul 1, 2016 | StorLogix 2.2 | |
| Falcon XT | 4.12 | Apr 4, 2007 | Jan 14, 2008 | Jul 1, 2016 | StorLogix 2.0, 2.1 | |
| Falcon XT | 3.00 | Mar 20, 2006 | Apr 4, 2007 | Jul 1, 2016 | StorLogix 1.3 | |
| QiKey | N/A | |||||
| Quantum Controller | 4.27 | Jan 9, 2009 | Jul 1, 2012 | Jul 1, 2013 | Discontinued. All Quantum functionality is available in the Falcon XT. | |
| Quantum Controller | 4.19 | Jan 14, 2008 | Jan 9, 2009 | Jan 9, 2010 | ||
| Quantum Controller | 4.12 | Apr 4, 2007 | Jan 14, 2008 | Jan 14, 2009 | ||
| Quantum Controller | 3.00 | Mar 20, 2006 | Apr 4, 2007 | Apr 4, 2008 | ||
| RX900 Wireless (FA) | N/A | 2003 | ||||
| Single Door Module (SDM) | ALL | Aug 1, 2015 | Repair or replacement of in-warranty Single Door Modules will continue until July 31, 2016 as long as quantities are available. When repair or replacement components are not available, alternatives for in-warranty situations will be handled on a case-by-case basis. | |||
| VP Keypads | 3.03 | |||||
| Wired Multiplexers | N/A |
PTI Software
| Product Name | Version* | Released | End of Availability | End of Support | Compatibility | Notes |
|---|---|---|---|---|---|---|
| Falcon 2000 Software | 5.3.15 | May 21, 2013 | Dec 31, 2014 | XP SP3/Vista/7/8 | ||
| Falcon 2000 Software | 5.1.10 | Mar 1, 2008 | May 21, 2013 | May 21, 2014 | XP SP3/Vista/7 | |
| Falcon 2000 Software | 4.6.4 | Jul 5, 2006 | Mar 1, 2008 | Mar 1, 2009 | XP SP3 | |
| InTellex Software | 1.3.2.6 | Mar 20, 2006 | Apr 4, 2007 | Apr 4, 2008 | 2000/XP SP3 | Replaced by QMS 2.0.8 |
| Overlock Software | 4.1.15 | May 21, 2013 | XP SP3/Vista/7/8 | |||
| Overlock Software | 3.1.3 | Aug 16, 2010 | May 21, 2013 | May 21, 2014 | XP SP3/Vista/7 | |
| Overlock Software | 3.0.111 | May 18, 2010 | Aug 16, 2010 | Aug 16, 2011 | XP SP3/Vista/7 | |
| Quantum Management Software (QMS) | 2.3.62 | Jan 9, 2009 | Jul 1, 2012 | Jul 1, 2013 | XP | Discontinued. All QMS functionality has been rolled into StorLogix 4.x and higher. |
| Quantum Management Software (QMS) | 2.2.1710 | Jan 14, 2008 | Jan 9, 2009 | Jan 9, 2010 | 2000/XP | |
| Quantum Management Software (QMS) | 2.1.9 | May 15, 2007 | Jan 14, 2008 | Jan 14, 2009 | 2000/XP | |
| Quantum Management Software (QMS) | 2.0.8 | Apr 4, 2007 | May 15, 2007 | May 15, 2008 | 2000/XP | |
| RX900 Utility | 1.0.1399 | Nov 1, 2003 | 2000/XP | |||
| Site Graphics and Site Builder | 4.4.3 | Dec 1, 2011 | XP SP3/Vista/7 | |||
| Site Graphics and Site Builder | 4.3.0.2 | Sep 10, 2007 | Dec 1, 2011 | Dec 1, 2012 | XP SP3/Vista/7 | |
| StorLogix | 5.0.78 | Nov 6, 2015 | Vista/7/8/8.1/10 | |||
| StorLogix | 4.1.76 | Oct 8, 2015 | XP SP3/Vista/7/8 | |||
| StorLogix | 4.1.63 | Aug 19, 2014 | Oct 8, 2015 | Oct 8, 2016 | XP SP3/Vista/7/8 | |
| StorLogix | 4.1.37 | May 21, 2013 | Aug 19, 2014 | Aug 19, 2015 | XP SP3/Vista/7/8 | |
| StorLogix | 3.1.8 | Oct 14, 2010 | May 21, 2013 | Jul 1, 2016 | XP SP3/Vista/7 | |
| StorLogix | 3.0.15 | May 18, 2010 | Oct 14, 2010 | Jul 1, 2016 | XP SP3/Vista/7 | |
| StorLogix | 2.5.12 | Sep 2, 2009 | May 18, 2010 | Jul 1, 2016 | XP/Vista | |
| StorLogix | 2.3.62 | Jan 9, 2009 | Sep 2, 2009 | Jul 1, 2016 | XP | |
| StorLogix | 2.2.1710 | Jan 14, 2008 | Jan 9, 2009 | Jul 1, 2016 | 2000/XP | |
| StorLogix | 2.1.9 | May 15, 2007 | Jan 14, 2008 | Jul 1, 2016 | 2000/XP | |
| StorLogix | 2.0.8 | Apr 4, 2007 | May 15, 2007 | Jul 1, 2016 | 2000/XP | |
| StorLogix | 1.3.2.6 | Mar 20, 2006 | Apr 4, 2007 | Jul 1, 2016 | 2000/XP | |
| TaskMaster Management Software | 1.721 | Sep 1, 2008 | Oct 7, 2010 | Sept 30, 2011 | 2000/XP | Please visit SiteLink, Centershift, Domico or Syrasoft for transition services. |
| VideoViewer | 3.1.3 | Aug 16, 2010 | Jul 1, 2012 | Jul 1, 2013 | XP SP3/Vista/7 | Discontinued |
Digitech Hardware/Firmware
| Product Name | Version* | Released | End of Availability | End of Support | Compatibility | Notes |
|---|---|---|---|---|---|---|
| 700 Series Keypads | N/A | |||||
| DigiGuard Wireless | N/A | PTI Never Supported | ||||
| LC Keypads | 1.14 | 2007 | ||||
| LX Keypads | 1.14 | 2007 | ||||
| System Controller (SysCon) | 8.44 | 2007 | ||||
| Uni-Mux | N/A |
Digitech Software
| Product Name | Version* | Released | End of Availability | End of Support | Compatibility | Notes |
|---|---|---|---|---|---|---|
| DigiGraphics | 1.97 | 2004 | DOS 6.22 | |||
| DigiWin | 5.57-7 | July 1, 2012 | XP SP3/Vista/7 | Works with Windows 7 | ||
| DigiWin | 5.57 | Jun 23, 2008 | July 1, 2012 | July 1, 2013 | 2000/XP |
Other Products
| Product Name | Version* | Released | End of Availability | End of Support | Compatibility | Notes |
|---|---|---|---|---|---|---|
| CCTV/Video Equipment | N/A | Oct 15, 2011 | Oct 15, 2011 | PTI no longer sells or supports third-party CCTV and Video equipment. |
End of Support dates are generally one year from the End of Availability date unless otherwise noted.
*If only one version is listed this is the latest release.
