PTI Security Systems Product and Support Lifecycle

PTI Security Systems (PTI) provides support for the current release, and in some cases the immediately preceding release, for the products listed below. If you have any questions regarding support or availability of a product, please contact your sales representative or open a new support ticket. If you need techinical support please Open A New Ticket

The information on this page is subject to change without notice. Return to this site periodically to review any such changes.

PTI Hardware/Firmware

Product Name Version* Released End of Availability End of Support Compatibility Notes
Apex Keypads 1.57          
Falcon Base Unit 4.45 Aug 30, 2004 Dec 31, 2014     Repair or replacement of in-warranty Falcon Base Units will continue until December 31, 2015 as long as quantities are available. When repair or replacement components are not available, alternatives for in-warranty situations will be handled on a case-by-case basis.
Falcon XT 7.08 Mar 30, 2015     StorLogix 5.0  
Falcon XT 6.25 May 21, 2013     StorLogix 4.1  
Falcon XT 5.68 Oct 14, 2010 May 21, 2013 Jul 1, 2016 StorLogix 3.1  
Falcon XT 5.64 May 18, 2010 Oct 14, 2010 Jul 1, 2016 StorLogix 3.0  
Falcon XT 4.30 Sep 2, 2009 May 18, 2010 Jul 1, 2016 StorLogix 2.5  
Falcon XT 4.27 Jan 9, 2009 Sep 2, 2009 Jul 1, 2016 StorLogix 2.3  
Falcon XT 4.19 Jan 14, 2008 Jan 9, 2009 Jul 1, 2016 StorLogix 2.2  
Falcon XT 4.12 Apr 4, 2007 Jan 14, 2008 Jul 1, 2016 StorLogix 2.0, 2.1  
Falcon XT 3.00 Mar 20, 2006 Apr 4, 2007 Jul 1, 2016 StorLogix 1.3  
QiKey N/A          
Quantum Controller 4.27 Jan 9, 2009 Jul 1, 2012 Jul 1, 2013   Discontinued. All Quantum functionality is available in the Falcon XT.
Quantum Controller 4.19 Jan 14, 2008 Jan 9, 2009 Jan 9, 2010    
Quantum Controller 4.12 Apr 4, 2007 Jan 14, 2008 Jan 14, 2009    
Quantum Controller 3.00 Mar 20, 2006 Apr 4, 2007 Apr 4, 2008    
RX900 Wireless (FA) N/A 2003        
Single Door Module (SDM) ALL   Aug 1, 2015     Repair or replacement of in-warranty Single Door Modules will continue until July 31, 2016 as long as quantities are available. When repair or replacement components are not available, alternatives for in-warranty situations will be handled on a case-by-case basis.
VP Keypads 3.03          
Wired Multiplexers N/A          


PTI Software

Product Name Version* Released End of Availability End of Support Compatibility Notes
Falcon 2000 Software 5.3.15 May 21, 2013 Dec 31, 2014   XP SP3/Vista/7/8  
Falcon 2000 Software 5.1.10 Mar 1, 2008 May 21, 2013 May 21, 2014 XP SP3/Vista/7  
Falcon 2000 Software 4.6.4 Jul 5, 2006 Mar 1, 2008 Mar 1, 2009 XP SP3  
InTellex Software 1.3.2.6 Mar 20, 2006 Apr 4, 2007 Apr 4, 2008 2000/XP SP3 Replaced by QMS 2.0.8
Overlock Software 4.1.15 May 21, 2013     XP SP3/Vista/7/8  
Overlock Software 3.1.3 Aug 16, 2010 May 21, 2013 May 21, 2014 XP SP3/Vista/7  
Overlock Software 3.0.111 May 18, 2010 Aug 16, 2010 Aug 16, 2011 XP SP3/Vista/7  
Quantum Management Software (QMS) 2.3.62 Jan 9, 2009 Jul 1, 2012 Jul 1, 2013 XP Discontinued. All QMS functionality has been rolled into StorLogix 4.x and higher.
Quantum Management Software (QMS) 2.2.1710 Jan 14, 2008 Jan 9, 2009 Jan 9, 2010 2000/XP  
Quantum Management Software (QMS) 2.1.9 May 15, 2007 Jan 14, 2008 Jan 14, 2009 2000/XP  
Quantum Management Software (QMS) 2.0.8 Apr 4, 2007 May 15, 2007 May 15, 2008 2000/XP  
RX900 Utility 1.0.1399 Nov 1, 2003     2000/XP  
Site Graphics and Site Builder 4.4.3 Dec 1, 2011     XP SP3/Vista/7  
Site Graphics and Site Builder 4.3.0.2 Sep 10, 2007 Dec 1, 2011 Dec 1, 2012 XP SP3/Vista/7  
StorLogix 5.0.78 Nov 6, 2015     Vista/7/8/8.1/10  
StorLogix 4.1.76 Oct 8, 2015     XP SP3/Vista/7/8  
StorLogix 4.1.63 Aug 19, 2014 Oct 8, 2015 Oct 8, 2016 XP SP3/Vista/7/8  
StorLogix 4.1.37 May 21, 2013 Aug 19, 2014 Aug 19, 2015 XP SP3/Vista/7/8  
StorLogix 3.1.8 Oct 14, 2010 May 21, 2013 Jul 1, 2016 XP SP3/Vista/7  
StorLogix 3.0.15 May 18, 2010 Oct 14, 2010 Jul 1, 2016 XP SP3/Vista/7  
StorLogix 2.5.12 Sep 2, 2009 May 18, 2010 Jul 1, 2016 XP/Vista  
StorLogix 2.3.62 Jan 9, 2009 Sep 2, 2009 Jul 1, 2016 XP  
StorLogix 2.2.1710 Jan 14, 2008 Jan 9, 2009 Jul 1, 2016 2000/XP  
StorLogix 2.1.9 May 15, 2007 Jan 14, 2008 Jul 1, 2016 2000/XP  
StorLogix 2.0.8 Apr 4, 2007 May 15, 2007 Jul 1, 2016 2000/XP  
StorLogix 1.3.2.6 Mar 20, 2006 Apr 4, 2007 Jul 1, 2016 2000/XP  
TaskMaster Management Software 1.721 Sep 1, 2008 Oct 7, 2010 Sept 30, 2011 2000/XP Please visit SiteLink, Centershift, Domico or Syrasoft for transition services.
VideoViewer 3.1.3 Aug 16, 2010 Jul 1, 2012 Jul 1, 2013 XP SP3/Vista/7 Discontinued


Digitech Hardware/Firmware

Product Name Version* Released End of Availability End of Support Compatibility Notes
700 Series Keypads N/A          
DigiGuard Wireless N/A     PTI Never Supported    
LC Keypads 1.14 2007        
LX Keypads 1.14 2007        
System Controller (SysCon) 8.44 2007        
Uni-Mux N/A          


Digitech Software

Product Name Version* Released End of Availability End of Support Compatibility Notes
DigiGraphics 1.97 2004     DOS 6.22  
DigiWin 5.57-7 July 1, 2012     XP SP3/Vista/7 Works with Windows 7
DigiWin 5.57 Jun 23, 2008 July 1, 2012 July 1, 2013 2000/XP  


Other Products

Product Name Version* Released End of Availability End of Support Compatibility Notes
CCTV/Video Equipment N/A   Oct 15, 2011 Oct 15, 2011   PTI no longer sells or supports third-party CCTV and Video equipment.


End of Support dates are generally one year from the End of Availability date unless otherwise noted.

*If only one version is listed this is the latest release.

Powered by osTicket